Recall the Surgeloc surge protection device from Schneider Electric
Example of a label on a Schneider Electric Surgeloc surge protector with catalog number location and date code
product name:
Surgeloc overcurrent protection devices
Danger:
The Surgeloc surge protector can experience an arc event, which could result in a fire hazard.
Call date:
October 28, 2020
Mention the details
a description:
This recall includes Surgeloc surge protectors from Schneider Electric. Three- and four-wire devices are primarily installed in commercial/industrial applications and may include some residential applications. They are black rectangular appliances with a counter with a green plastic frame and a white sticker that says “Square D by Schneider Electric” with the date code and catalog number on the front. The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352). Date codes in YYWWD format (for example: 20452 = year 2020, week 45, day 2 Monday; day optional). The date code is located on the front of the device. Catalog numbers included in the recall include:
Voltage
Surge current rating
NQ Panel Modules –
No. Surprise cat
120/240V, single phase,
3-Wire + ground
80 kA
SSP01BIA08PBQ1
100 kA
SSP01BIA10PBQ1
120 kA
SSP01BIA12PBQ1
160 kA
SSP01BIA16PBQ1
200 kA
SSP01BIA20PBQ1
240 kA
SSP01BIA24PBQ1
208Y/120V, 3 phase,
4-Wire + ground
Wow
80 kA
SSP02BIA08PBQ1
100 kA
SSP02BIA10PBQ1
120 kA
SSP02BIA12PBQ1
160 kA
SSP02BIA16PBQ1
200 kA
SSP03BIA20PBQ1
240 kA
SSP03BIA24PBQ1
240Y/120V, 3 phase,
4-Wire + ground
High leg delta
80 kA
SSP03BIA08PBQ1
100 kA
SSP03BIA10PBQ1
120 kA
SSP03BIA12PBQ1
160 kA
SSP03BIA16PBQ1
200 kA
SSP03BIA20PBQ1
240 kA
SSP03BIA24PBQ1
treatment:
Consumers should immediately stop using the recalled surge protector devices and contact Schneider Electric for instructions on obtaining an equivalent replacement surge protector free of charge.
Accidents/Injuries:
The company received one report of an electrical arc incident that caused smoke damage to a wall at a commercial location. Injuries have been reported.
Sold in:
Authorized Schneider Electric distributors from January 2013 through August 2020 and are included with factory-ordered panels for between $400 and $1,200.
Manufacturer(s):
Schneider Electric Systems USA, headquartered in Foxborough, Massachusetts.
Distributor(s):
Schneider Electric USA, Boston, Massachusetts.
Note: Individual commissioners may have data related to this topic. Please visit www.cpsc.gov/commissioners to search for data on this or other topics.
If you are experiencing recall remedy issues or believe the Company is not responding to your remedy request, please use this form and explain the situation to the CPSC.
About the US Consumer Product Safety Commission
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from accidents involving consumer products cost the country more than $1 trillion annually. The CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits anyone from selling products subject to a recall ordered by the Commission or a voluntary recall conducted in consultation with the Consumer Product Safety Commission (CPSC).
For life-saving information:
Report an unsafe product
