Indoor load center boxes were called
External load center boxes were recalled
Recalled Internal Load Center (Catalog No. QOC16UF)
Recalled Internal Load Center (Catalog No. QOC16UF)
Recalled indoor load center (catalog number QOC20U100F)
Recalled External Load Center (Catalog No. QO130M200PRB)
Recalled Internal Load Center (Catalog No. QO112M100PC)
Recalled Internal Load Center (Catalog No. QO11220M100C)
product name:
Square™ D QO™ neutral load centers, also known as load centers, breaker boxes, and electrical panels
Danger:
The load center can overheat, posing thermal burn and a fire risk.
Call date:
June 16, 2022
Units:
About 1.4 million (additionally, 289,000 sold in Canada)
Mention the details
a description:
This recall includes indoor, outdoor, and original (OEM) Square D QO neutral load centers installed in homes, recreational vehicles, or commercial establishments, including restaurants, manufacturing facilities, warehouses, commercial lighting, and more. Circuit breaker boxes are sold in gray and come in different sizes (square and rectangular). The recalled circuit breaker boxes were manufactured between February 2020 and January 2022, with date codes between 200561 and 220233.
For externally mounted load centers, manufacture date codes are printed on the inside of the unit’s lid or door or on the box itself when the lid or door is open.
For installed indoor load centers, a qualified electrician can identify internal date codes that are not visible to the homeowner.
Circuit breaker boxes with covers manufactured between December 2019 and March 2022 are also included in this recall. Affected catalog/part numbers can be found inside the electrical panel doors for both the US and Canada.
Catalog/recalled electrical panel part numbers in the US and Canada that begin with:
CQO116L100PGRB
QO130M200PRB
QOC30UFWG
CQO116M100PRB
QO140L200PGRB
QOC30UFWGW
CQO116M60PRB
QO140M200PRB
QOC30US
CQO124L125PGRB
QO142L225PGRB
QOC32uf
CQO124M100PRB
QO142M200PRB
QOC32UFW
CQO140L200PGRB
QO142M225PRB
QOC40uf
CQO140M200PRB
QO1816M200PFTRB
QOC40UFW
NQC20FWG
QO816L100PRB
QOC40US
NQC20FWGW
QOC12uf
QOC42uf
NQC30FWG
QOC12US
QOC42UFW
NQC30FWGW
QOC16uf
QOC42US
QO112L125PGRB
QOC16Uattacker
QOC54UF
QO112L200PGRB
QOC16US
QOC54UFW
QO112M100PRB
QOC20U100F
QOC60uf
QO116L125PGRB
QOC20U100FW
QOCMF30UC
QO116M100PRB
QOC20U100S
QOCMF30UCW
QO120M100PRB
QOC20UFWG
QOCMF42UC
QO120M150PRB
QOC20UFWGW
QOCMF42UCW
QO120M200PRB
QOC24uF
QOCMF54UC
QO124L125PGRB
QOC24UFW
QOCMF54UCW
QO124M100PRB
QOC24US
QOCMF60UC
QO124M125PRB
QOC30U125C
QOCMF60UCW
QO130L200PGRB
QOC30uf
QO130M150PRB
QOC30UFW
treatment:
Schneider Electric is directly contacting all known retailers, distributors, homeowners and any other individuals who have purchased or installed the recalled product. All purchasers and installers must contact Schneider Electric immediately to arrange for inspection of recovered load centers by trained electricians to determine if replacement or repair is needed. This inspection and any resulting replacement or repair are free of charge.
Consumers can find the catalog number and date code on the internal loading centers inside the panel door. Consumers should contact Schneider Electric immediately to arrange for inspection of the recalled load center by a trained electrician to determine if repair is needed. This inspection and any resulting repair are free of charge. Consumers who continue to use load centers while waiting for free repair should have working smoke alarms in their homes.
For uninstalled products, consumers should contact Schneider Electric for a free repair or replacement.
Accidents/Injuries:
The company received one report of a loose wire incident. Injuries have been reported.
Sold in:
Authorized Schneider Electric dealers and home improvement and appliance stores nationwide and online including Home Depot, Lowe’s and Menard’s from February 2020 through January 2022 for between $90 and $1,660.
Manufacturer(s):
Schneider Electric USA, headquartered in Lexington, Kentucky
Made in:
United State
Note: Individual commissioners may have data related to this topic. Please visit www.cpsc.gov/commissioners to search for data on this or other topics.
If you are experiencing recall remedy issues or believe the Company is not responding to your remedy request, please use this form and explain the situation to the CPSC.
About the US Consumer Product Safety Commission
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from accidents involving consumer products cost the country more than $1 trillion annually. The CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits anyone from selling products subject to a recall ordered by the Commission or a voluntary recall conducted in consultation with the Consumer Product Safety Commission (CPSC).
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